Travel support
Travel support
Choose the topic that fits. Each page explains what we need from you and what happens next.
Support topics
Change a flight
New date, time or route, priced before anything changes.
Learn moreCancel or claim a refund
What your fare allows and what federal rules require.
Learn moreCorrect a name
Make the ticket match the traveler's ID.
Learn morePick seats or upgrade
Better seats or a higher cabin, priced before you commit.
Learn moreManage a booking
Check on a booking made through us.
Learn moreHave us call you
Drop your number and an agent rings you back.
Learn moreBefore you contact us
- Have your booking reference ready; it lets us find your trip straight away.
- Confirm that the ticket came from Cheap Fare Flight in the first place. Tickets bought on an airline's own site or app are handled by that airline.
- Note which travelers are affected and exactly what you want changed.
- Never send card numbers or passwords by email, text or chat. No Cheap Fare Flight agent will ever request them through those channels.
Booked directly with an airline? Please contact that airline — we can only act on bookings made through Cheap Fare Flight.
Have dates in mind?
Send the route and your dates. An agent will come back with options and an all-in total, and nothing is booked until you say so.