Travel support
Travel support
Choose the topic that fits. Each page explains what we need from you and what happens next.
Support topics
Change a flight
New date, time or route, priced before anything changes.
Learn moreCancel or claim a refund
What your fare allows and what federal rules require.
Learn moreCorrect a name
Make the ticket match the traveler's ID.
Learn morePick seats or upgrade
Better seats or a higher cabin, priced before you commit.
Learn moreManage a booking
Check on a booking made through us.
Learn moreHave us call you
Drop your number and an agent rings you back.
Learn moreBefore you contact us
- Have your booking reference ready; it lets us find your trip straight away.
- Check that the booking was made through Cheap Fare Flight. Tickets bought on an airline's own site or app are handled by that airline.
- Note which travelers are affected and exactly what you want changed.
- Never send card numbers or passwords by email, text or chat. We will never ask for them that way.
Booked directly with an airline? Please contact that airline — we can only act on bookings made through Cheap Fare Flight.
Have dates in mind?
Send the route and your dates. An agent will come back with options and an all-in total, and nothing is booked until you say so.